Privacy Policy


Updated: October 26, 2026


At Mac Daddy Clean, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, https://www.macdaddyclean.com/, contact us, request an estimate, schedule an appointment, or use our cleaning services.

By using our website, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

We may collect personal information that you voluntarily provide when contacting us, requesting services, or scheduling appointments, including:

  • Name
  • Email address
  • Phone number
  • Residential or commercial service address
  • Information about your cleaning needs
  • Appointment and service preferences
  • Communications you send to us
  • Billing and payment information, when applicable

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, referring websites, and general website usage information.


2. How We Use Your Information

We may use the information we collect to:

  • Respond to questions and service inquiries
  • Provide cleaning estimates and schedule appointments
  • Deliver carpet, tile, grout, upholstery, and other cleaning services
  • Send appointment confirmations, reminders, and service-related communications
  • Process payments and maintain business records
  • Follow up regarding customer satisfaction
  • Improve our website, services, and customer experience
  • Send promotional communications where permitted by law and applicable consent requirements
  • Protect our business and comply with legal obligations

We use personal information for legitimate business purposes and do not sell customer contact information as part of our ordinary cleaning-service operations.


3. Online Scheduling and Third-Party Services

Our website may use third-party platforms, including Housecall Pro, to facilitate appointment scheduling, customer communication, and service management.

When you submit information through these services, your information may also be processed and stored by the applicable third-party provider according to its privacy practices.

We may also use third-party providers for website hosting, analytics, communications, and payment processing. These providers may access information as necessary to perform services on our behalf, subject to applicable agreements and legal requirements.


4. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, improve performance, and evaluate marketing effectiveness.

Depending on the technologies enabled on our website, these tools may collect information about your device, browsing activity, and interactions with our pages.

You can manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

Where required by applicable law, we will obtain consent before using nonessential cookies or tracking technologies.


5. Sharing Your Information

We may share your information with trusted third parties when reasonably necessary to operate our business, including:

  • Appointment scheduling and customer management providers
  • Website hosting and technical service providers
  • Payment processors
  • Communications and marketing service providers
  • Professional advisors or legal authorities when required by law

We may also disclose information when necessary to protect our rights, investigate potential fraud, comply with legal requirements, or protect the safety of customers and others.

We do not disclose personal information to unrelated third parties for their independent marketing purposes without appropriate authorization.


6. Email and Text Message Communications

If you provide your email address or phone number, we may contact you regarding service inquiries, estimates, appointments, scheduling updates, and other customer service matters.

Where permitted by law and with any required consent, we may also send promotional communications about our services.

You may opt out of promotional emails by following the unsubscribe instructions provided in those messages. If you receive promotional text messages, you may opt out by replying STOP.

Consent to receive promotional text messages is not required as a condition of purchasing our services.

We do not share mobile phone numbers or text messaging opt-in consent information with third parties or affiliates for their own promotional or marketing purposes. Information may be shared with service providers solely as necessary to deliver authorized communications.


7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect the personal information we collect from unauthorized access, disclosure, alteration, or misuse.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.


8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain customer records, fulfill business and legal obligations, resolve disputes, and enforce agreements.

When information is no longer needed, we take reasonable steps to securely delete or otherwise dispose of it, subject to applicable retention requirements.


9. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also request that we stop sending promotional communications.

To submit a privacy-related request, contact us using the information below. We may need to verify your identity before fulfilling certain requests, and some information may need to be retained for legal or legitimate business purposes.


10. Third-Party Websites and Embedded Content

Our website may contain links to third-party websites or embedded content, including appointment scheduling tools, videos, reviews, and social media services.

These third parties may collect information independently through their own websites, cookies, or technologies. Mac Daddy Clean is not responsible for the privacy practices of independently operated third-party websites.

We encourage visitors to review the privacy policies of any third-party services they use.


11. Children's Privacy

Our website and cleaning services are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13. If we become aware that such information has been collected without appropriate parental consent, we will take reasonable steps to delete it.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website technologies, or applicable legal requirements.

Updates will be posted on this page with a revised effective date. We encourage visitors to review this page periodically.


13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Mac Daddy Clean

Website: https://www.macdaddyclean.com/

Email: macdaddyclean@gmail.com

Fort Myers: (239) 322-3403

LaBelle: (863) 843-5039

Serving Fort Myers, LaBelle, and surrounding Southwest Florida communities.